Someone answers. Every hour of the day.
New bookings, changes, cancellations, refunds or a question about a fare you were quoted — one number reaches a travel specialist who can actually do something about it.
Talk to an agent
The fastest route to a fare, a change or a cancellation. Bookings and cancellations are handled over the phone.
+1 (800) 533-9051Email support
Booking references, screenshots for a price match, or anything you would rather put in writing.
support@travoclaim.comRegistered office
Travoclaim, a DBA of Sky Alliance Air LLC, incorporated in the State of New Jersey.
971 US-202 Ste A,Branchburg, NJ 08876,
United States
Tell the agent which of these it is.
It saves a few minutes at the start of the call and gets you to the right person straight away.
Prefer to write it down? Send it over.
Give us the route, the dates and how many are travelling, and an agent will come back to you. For a live fare or anything time-sensitive, the phone is always faster.
Submitting opens your email app with the details filled in, addressed to support@travoclaim.com. Please do not send card numbers or passport scans by email — our agent takes payment details on a secure system during the call.
For immediate operational help, an airport issue, or baggage assistance, contact the operating airline directly — they control the flight and can act on it fastest. For anything about your booking with us, call our line.
Call +1 (800) 533-9051Before you call
Having these ready makes the call much shorter.
- Passport spelling — names cannot be changed once a ticket is issued, so the agent reads them back to you.
- Dates and route — including whether you need a return, and how flexible those dates are.
- Party size — adults, children aged 2 to 11, and infants under 2.
- Booking reference — if you are calling about an existing reservation.
- Cabin preference — economy, premium economy, business or first class.
A few things that are handled on the phone only.
These come from airline and supplier rules, and knowing them upfront saves a great deal of back and forth.
All cancellations should be done over the phone. Once you request one, we work with the airline on a waiver where the fare rules allow it, and tell you their decision.
Airlines do not permit name or personal-detail changes on an issued ticket. A corrected spelling means a fresh booking and cancelling the previous reservation.
From your refund request to the amount appearing on your card statement can take 60 to 90 days, because the airline decides and processes it. We chase it on your behalf.
Card details are taken on a secure system during the call — never by email. The merchant of record is identified before payment, so you know what appears on your statement.
Asking costs nothing and carries no obligation. A quote depends on your exact dates, route and availability at that moment, and is guaranteed only once the ticket is issued.
Please confirm your ticket directly with the operating airline at least 24 hours before a domestic departure and 72 hours before an international one.
Questions we are asked on the phone every day.
Short answers to the things most people want to know before they pick up the phone.
Who answers the phone?
Travel specialists working with Travoclaim answer calls and provide booking and ticketing services. Any service fee and applicable terms are disclosed before payment.
Is Travoclaim an airline?
No. Travoclaim is an independent travel service. We do not operate flights or act as an airline’s support team. We are a DBA of Sky Alliance Air LLC, an integrated travel company incorporated in New Jersey.
Can I book a flight entirely by phone?
Yes. A travel specialist can review flights with you. If you approve the total and terms, the booking is completed by phone. The booking is final only after an e-ticket is issued, which is then emailed to you.
Can you change a ticket I bought somewhere else?
Not always. Some tickets can only be changed by the airline or agency that sold them. The agent must first check who controls the ticket, and will tell you straight away if it sits outside what we can touch.
Who charges my card?
The merchant of record identified by the travel agency before payment. Ask what legal name or descriptor will appear on your card statement, and the agent will confirm it on the call.
How long does a refund take?
Refund requests are processed in sequence. We work with the airline on a waiver where the fare rules allow it, then pass on their decision. From request to the amount appearing on your card statement, the whole process can take 60 to 90 days.
Do you guarantee the cheapest fare?
No. Fares and availability change frequently, and no quote is guaranteed until ticketed. What we do offer is a Price Match: find the same itinerary cheaper and publicly available within 24 hours of booking, and we will match the verified price.
What if my flight is today?
For immediate operational help, an airport issue, or baggage assistance, contact the operating airline directly. For anything about your booking with us, call our line and we will pick it up from there.
Travoclaim, a DBA of Sky Alliance Air LLC
An integrated travel company incorporated in New Jersey, USA, arranging travel for journeys originating from and landing in the USA and Canada.
Branchburg, NJ 08876,
United States
The phone line never closes.
Our booking line is answered 24 hours a day, every day of the year — including weekends and public holidays. There is no queue system and no ticket number; you speak to a travel specialist who can act on your booking.
The Branchburg address is our registered correspondence office, not a walk-in travel desk. Everything is handled by phone and email.
Travellers must be 18 or over to make a booking.
One call, and someone owns your booking.
Tell us the route and the dates. An agent quotes the fare with every tax and fee broken out, and stays reachable before, during and after your journey.
- Lines open 24 hours, every day
- Quotes are free and carry no commitment
- Email: support@travoclaim.com
An integrated travel company incorporated in New Jersey, USA, arranging flights, hotels, vacation packages, car rentals, cruises and rail travel for journeys originating from and landing in the USA and Canada.
Branchburg, NJ 08876,
United States
Policies
Disclaimer: TravOclaim, a DBA of Sky Alliance Air LLC, acts solely as an independent travel agent and as an intermediary between customers and travel suppliers, including airlines, hotels, tour operators, cruise lines, rail operators and car rental companies. We do not own or operate any aircraft, hotel, vessel, train or vehicle. All reservations are subject to the terms, conditions and fare rules of the respective supplier, which are provided to you before payment is authorised.
Airfares are not published on this website. Negotiated pricing is quoted by an agent over the phone, depends on availability, and is guaranteed only once a ticket has been issued in the traveller’s name. All prices are quoted and charged in US dollars. Transactions may be treated as international transactions by your bank or card issuer, and a foreign transaction fee may apply. Airline, hotel, cruise line and rental company names and marks are used for identification purposes only and do not imply any endorsement, partnership or affiliation.